Returns & Exchanges
At Wholesale Body Jewellery, we prioritize hygiene and safety, allowing returns on faulty or incorrect items within 14 days of receipt. Due to the nature of body piercing products, we can only accept returns on non-faulty items if they remain in their original, heat-sealed tamper-proof packaging.
Initiate Your Request
Contact our support team via email with your order number and a brief explanation of the return reason to receive a Return Authorization Number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all body jewellery remains in its sealed hygiene pouch to qualify for a refund or exchange.
Ship to Warehouse
Affix the provided return label or address the package to our returns department, using a tracked shipping method to ensure safe delivery to our facility.
Inspection and Refund
Once our quality control team verifies the condition of the returned goods, we will process your refund or dispatch your replacement items within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing